top of page

Frequently ASKED QUESTIONS

Additional questions? Please contact us so we can assist you

What are the long-term benefits of getting organized?    

Were do we even start with this question? Getting organized can save you time and money, reduce stress and anxiety, and improve your overall well-being and productivity. You'll also have more space, less clutter, and be able to find the things you need more easily. 

 

Studies have shown that on average people spend 2.5 DAYS per year looking for misplaced items. Over a lifetime, this can add up to several months of valuable time wasted!   

 

Plus, clutter-free spaces create a calming environment that positively impacts mental well-being. Stress is a well-documented contributor to various health problems. Chronic stress can lead to conditions like high blood pressure, heart disease, anxiety, depression, and even weakened immune function.

​

How can Orderly Oasis, LLC help me get organized?    
We offer a range of services to help you get organized, including decluttering, space planning, home organization, and more. We work with you to create a custom plan that works for your lifestyle and budget. We provide you guidance, support, and accountability to help you get organized more efficiently. We also offer tips and tools to help you maintain your new organized space.   

​

Are you licensed  & insured?

Absolutely! We are fully licensed and insured. We are insured for breakage and damage. If you decide to hire organizers from a different company - or a do-it-yourselfer – please make sure they are insured, or you could be liable if an accident occurs in your home!

How do I prepare for our consultation?

Don't touch a thing! It is important for me to be able to see the whole picture and assess what is and what is not working for you. I know it is hard to do, but please leave everything where it is.  

​

What should I expect during the in-home consultation with Orderly Oasis, LLC?    
During the consultation, we will assess your space and discuss your goals for the project. We will also provide information on our services and pricing, and answer any questions you may have. From there, we will develop a personalized plan to help you achieve your organizing goals.

How long will it take to get organized?

Our organizers are known for working efficiently and diligently, but the amount of time it takes varies from project to project.  Variables such as the amount physical items you have, the size of the space, how quickly you decide to keep or eliminate items, and the degree of organization you are looking for, are just a few considerations. 

​

Do you have a Minimum Hours per Appointment policy?

There is a 3-hour minimum per appointment. In our experience, organizing sessions of shorter duration too often do not produce optimal results.

​

Do you also organize Sheds, Storage Units, and attics? 

We can organize Sheds and Storage Units, but we charge an extra $10 per hour.  We do not currently organize attic spaces. We reserve the right to reschedule in the event of excessive heat if the space does not have air-conditioning. 

​

Do you haul Away Trash?

We do not haul away trash but are happy to schedule haulers for you!

​

What if I want to donate items?

Our landfills are full enough so we certainly encourage customers to donate items!  I offer one car load trip to a local charity for free.  Otherwise, we will help you coordinate the pick up of bulky and additional items.

​

When are payments due?

Consultation: The consultation fee of $50 is required upfront to secure your appointment.

 

Sessions: We require a minimum deposit based on 50% of the estimated hours before any work beyond the consultation starts and your session dates are secured. Until the deposit is made, please note that other clients may book your requested day and time slot without notice. Payment in full is due at the end of each work session.

​

Do you have a cancellation policy?

Yes.  Life happens - we get that!  To avoid any cancellation fees, we kindly request 48 hour advanced notice for both cancellations or to reschedule.  (We respect your time and hope you respect ours as well).  Please see Terms and Conditions for details.

​

What is your Return Check / Dishonored Credit Care Payment Policy?

Checks that are dishonored by your bank are subject to a $35 NSF charge, along with payment for the dishonored charge.  

​

What are your travel fees?

Generally, none. Parking, toll fees, travel time, mileage and gas are included in our hourly rate within our standard service area. If you fall outside that area, we will provide a travel quote for your approval. You must approve the extra charges in advance.

Wrapping UP

What happens once you are done?

​

I highly recommend having follow up appointments to maintain the systems put in place. We can also use this time to discuss anything that is not working for you and make changes.  The goal is to have a customized system that WORKS FOR YOU!

YOUR SATISFACTION IS OUR TOP PRIORITY

If for any reason you are not completely happy with the services we've provided, we kindly ask that you email us at info@orderlyoasisga.com immediately so we can address any concerns and make sure you are delighted with the results.  

​

Our goal is to ensure your experience with us exceeds your expectations.  Your trust in our services and your referrals are highly appreciated, and we are committed to maintaining the highest standards of excellence.

bottom of page